HRRM · The platform
Coordinate tasks and available resources across people, robot fleets, task systems and BMS. Existing systems retain their roles; people retain decision-making authority.
TECH HAPPENS / HRRM (Human Robot Relationship Management) + ROCOM
Get people, robots and hospital systems working together.
Robots create value when they become part of the workflow. Tech Happens is developing HRRM (Human Robot Relationship Management) to coordinate tasks across people, robot fleets and building systems — with ROCOM as an open foundation for interoperability.
HRRM × ROCOM → People · Robots · Buildings · Tasks
HRRM + ROCOMHRRM ROCOM
From individual robots to connected workflows
A transport task is more than a journey. Someone requests it, a resource must be available, a door must open and a lift must be accessible. We connect these steps.
ROCOM · The open standard
ROCOM belongs to an independent non-profit association. Tech Happens participates as a member and provides secretariat services. HRRM is our commercial product in development, based on ROCOM. The standard also supports other platforms and providers.
Explore ROCOM ↗ROCOM Governance ↗Four coordination areas. One shared foundation.
Robot · Robots and fleet systems
Missions, robot capabilities and execution status. Local robot control and safety remain with robot and fleet suppliers.
Infrastructure · Buildings and access
Doors, lifts and shared spaces connect through BMS and access systems. Building systems decide what access is permitted.
Workforce · People and capacity
Availability, skills and staffing from existing systems, respecting human responsibilities and decisions.
Task · Tasks and needs
Task systems communicate needs, priority and progress. Receiving a mission, starting work and completing delivery are distinct states.
ROCOM / HRRM · Simulated demonstration
See coordination in action
The video illustrates the concept in a simulator. It does not demonstrate operation in a real hospital.
The video connects to YouTube only when you press play. Watch on YouTube ↗
From needs to documented value
Initial analysis
Map tasks, systems and bottlenecks. Select a workflow and agree objectives.
Scoped pilot
Test integration and workflow against clear acceptance criteria and measurable outcomes. Compare with today’s workflow: delivery reliability, time spent coordinating and handling exceptions.
Deployment
Plan integration, responsibilities, training and operation in the customer’s environment.
License and service
An annual agreement for software, support and agreed updates.
What could a scoped pilot include?
Examples to agree with your organisation — not completed deployments.
Linen transport on one route
One robot fleet, one pickup point and one delivery point, with a door and optionally a lift. Test the complete task flow, access requests and handling of refusals or unavailable infrastructure.
Shared task coordination
One ward, one task type and a limited group of people and robots. Compare assignment, status and handover with today’s workflow.
Agree scope, responsibilities, data access and acceptance criteria before starting. Measure delivery time, coordination effort and exceptions against a baseline.
Clear permissions. Clear responsibilities.
Who may request a door opening? What data may be shared? What happens when a lift is unavailable? ROCOM describes interfaces and responsibilities; HRRM is being developed to put coordination into operation. Robot and building safety systems retain authority.
Explore Security & Safety ↗Explore adopting ROCOM ↗Agree integration scope and evidence in the pilot. A conformance declaration, independent certification and demonstrated benefits are different things. We make no blanket ROCOM certification claim for HRRM.
Who We Are
The People
Founded in 2025 • 50+ years combined experience • Vision: Creating value for people through technology
Founders
Daniel Borgen
BSc Data & Technology
19 years experience in healthcare sector. Innovation, solution integration with end user design in focus.
Read more →
Birgitte Sørensen
Mag.Art & Strategy
Robotics, automation and healthcare technologies. Strong focus on innovation and co-creation.
Read more →
Egil Utheim
B.Eng Manufacturing
Robotics, automation and health technology. Medical device integration and digital health expert.
Read more →Advisory Board
Experienced national and international profiles in value creation and innovation.
Birthe Friis Mortensen
"No health technology without anchoring in clinical professions!"
Former rector UC Syddanmark. Chair of Akkrediteringsrådet.
John René Lauritzen
"Technology must be integrated to benefit staff and citizens!"
Secretary head, Social & Health, Favrskov Municipality.
Peder Jest
"Collaboration must promote innovation in healthcare!"
Former medical director OUH. Owner of Jest Consulting.
Kristina Tornbjerg Eriksen
"Technology only creates value when adapted to workflows!"
PhD, Assistant Professor, Aalborg University.
Trine Rolighed Thomsen
"Interdisciplinary projects are crucial for the future!"
Project manager DTI, Lecturer AAU, Impact expert.
Inge Paamejer
"Pragmatic solutions are also innovation!"
Former VP Nykøbing Falster Hospital. Robotics expert.
Nirit Pilosof
"Interdisciplinary collaboration is the prerequisite!"
Consultant Sheba Medical Center, Israel. AI expert.
Tom Messaien
"Be a Warrior of Innovation change!"
Managing partner Unmatched, Belgium.
Linda Sørensen
"Technology must enhance the working environment, not complicate it!"
Expert in working environment (HMS) and management. Author and speaker.
Contact
Let’s start with one concrete workflow.
Hospitals and municipalities: explore an initial analysis or pilot. Robot and system suppliers: discuss integration. Investors: learn about our development roadmap.
contact@techhappens.eu ↗+45 22 54 01 30